Seattle Auto Repair

I’ve had a persistent exhaust system problem with my Honda CRV that causes the engine light to go on. They are diligent and explain things to the customer in layman terms. Great customer service and even though I don’t like the maintenance news I feel like they are knowledgeable and professional about the work. I will use them again.

I have been a customer of Moss Alley for almost 20yrs. They have done a fantastic job caring for many Hondas and now our first toyota. I appreciate that they would warn me about upcoming repairs with a cost break down; which was especially useful when I was a poor college student and needed time to save money for repairs/maintenance. They are patient and always have time to explain anything I don't understand with knowledge, friendliness and humor. In a world of dodgy mechanics...Moss Alley stands out with their hardwork and honesty. They guys truely are one of the best!

Great service with reasonable price! We love seeing the little bulldog manning the front office as well!

Friendly, quick. Honest assessment of the issues. No upselling or down talking, which I appreciated. I screwed up the date of my appointment and they were able to accommodate me. Thanks!

Great customer service! They walked me through the process to understand my options for servicing my car, so I felt confident about making the right choice. Thanks again!

Excellent service! Called me before doing extra work on my car.

Moss Alley is a stand-out, for honesty, integrity, helpfulness and knowledge. I've been going to them for about 3 years, and my confidence just grows and grows. Their recommendation for type of new tires made my 2007 Lexus drive better than it ever has. I have recommended them to many friends and will continue to do so!

Moss Alley has a good appointment system, and they were ready to take my car in at the appointed time. Although my service was small, they called me by the end of the day to tell me the car was ready. I will go back to them again.

We are new to Seattle, having lived in Boston for the past 47 years, so replacing our beloved auto repair shop was a high priority. We consulted with friends, read reviews and settled on Moss Alley Motors. We feel like we've found a new "home" for our 7 year old Audi. Moss Alley couldn't have been warmer, more welcoming, more helpful. We are so relieved to replace an old love with a new one. Great service, skilled technicians, easy to deal with. Thank you, Moss Alley !