Seattle Auto Repair

Donovan and staff have been so helpful, professional, personable, communicative, and efficient with my repair needs. Highly recommend this place! Thank you!

I started going to Moss Alley in 2019 and liked them. We moved away, and then were in town for a wedding this past Sunday (8/15). Wouldn’t you know it, my trusty 2000 Lexus started acting up with rough idle. I called Moss Alley first thing Monday morning (8/16) and they were able to get me scheduled and out of there the next morning (8/17). Techs had even stayed late to finish the job. Moss Alley has done a great job for me with friendly techs and service writers, excellent and clear communication, and matter-of-fact talk - no condescending attitudes like you get at some shops - so glad I started using Moss Alley before moving away a couple of years ago. Thanks for taking me on short notice and making sure I got back to Yakima safe and sound!

I’ve taken all of my cars here because the people here are so awesome about quality and communication. I can ask questions, get honest answers, and genuinely enjoy the time I spend interacting with the employees. Just got another car and will happily continue coming here!

Efficient service, nice and friendly staff. Donovan was very helpful and followed up with answers to some questions I had.

Moss Alley is like the best part of family - you always know they'll take care of you - are glad to see you, and do the job right.

Outstanding and efficient customer service . The best in the business.

A+ service, once again. Super friendly staff and excellent communication throughout my car service - they contacted me about several recommendations (air filter replacement, tire rotation) that they found needed to be done while they were servicing my car, provided transparent/honest/beyond-reasonable pricing on these recommendations along with an accurate estimate of how long it would take to get those additional services done once I'd approved them, and contacted me promptly when my car was ready. They even provided my pup with treats when I came to pick up my car at the end of the day. Happy customer, happy pup -- will come back next time I need service. :-)

So happy I found this place. Honest, on time and professional service. Highly recommended!

I had a car emergency and was told I could drop my car off immediately. It's so nice to call Moss Alley and be told "no problem", we'll fit you in which they did and in a timely manner took care of my car's problem. Moss Alley’s work is consistently high quality, they are efficient, honest and give excellent service.