Seattle Auto Repair

How to break into our car and they immediately were available within a day oh, they kept us updated with good communication and they were so pleasant and professional to work with. Would highly recommend them

Always helpful and honest to me, and reasonably priced. Not always open when you might assume, though, so check their open days and hours.

Have used Moss Alley for many years. Always dependable, informative, and courteous.

A bit delayed but as a New Yorker, skeptical of the typical script of car service and mechanics, Moss Alley was a pleasant surprise and now my go to garage. Donovan was straight up about what a needed to get done then and there and what could honestly wait. The option to pay via Zelle is super convenient too. The next time I came in they made it super easy to get my car towed in and when they couldn’t find what was wrong other than my battery needed so serious charging, my bill was waived. I certainly won’t be going to any other garage.

So happy to be treated with respect, served quickly, and honestly by a crew that has a good sense of humor. I'm so glad I've found y'all!

Working with knowledgeable mechanics that can communicate clearly and with empathy is so valuable. I felt great about the work that was done to my car because the staff gave me a range of options and insights to work through as we homed in on short and long term plans for my vehicle. Thank you!

Donovan and staff have been so helpful, professional, personable, communicative, and efficient with my repair needs. Highly recommend this place! Thank you!

I started going to Moss Alley in 2019 and liked them. We moved away, and then were in town for a wedding this past Sunday (8/15). Wouldn’t you know it, my trusty 2000 Lexus started acting up with rough idle. I called Moss Alley first thing Monday morning (8/16) and they were able to get me scheduled and out of there the next morning (8/17). Techs had even stayed late to finish the job. Moss Alley has done a great job for me with friendly techs and service writers, excellent and clear communication, and matter-of-fact talk - no condescending attitudes like you get at some shops - so glad I started using Moss Alley before moving away a couple of years ago. Thanks for taking me on short notice and making sure I got back to Yakima safe and sound!

I’ve taken all of my cars here because the people here are so awesome about quality and communication. I can ask questions, get honest answers, and genuinely enjoy the time I spend interacting with the employees. Just got another car and will happily continue coming here!