5

Great customer service, would come here again.

5

5

What can I say? We bought a used Toyota so we could have it serviced by Donovan, Kendra and crew. Happy happy repeat customers.

5

Excellent, friendly, reliable service. I've been going to Moss Alley now for over 10 years to service my Toyota. They're the best!

5

Best in Seattle!

5

In addition to being an incredibly convenient location (4 minute walk from where I live), this is easily the BEST customer service I have ever experienced at an auto repair shop... and most other places for that matter. I had my emergency brake and other associated parts repaired here, and they were transparent about pricing, quick, efficient, and super kind and friendly throughout. Kendra was a dream to work with. She was proactive in her approach, and called the moment a part I'd been waiting for was no longer on national backorder and left a super excited voicemail. Talk about dedication and caring about your clients! On top of all that, Kendra's french bulldog, Tank, is adorable and loves meeting new people. 5 stars all around. This place is seriously awesome. I'll be bringing all my auto repair needs here!

5

I’ve been a loyal customer for over 10 years and never see car maintenance as a chore anymore. The team is wonderful and their work is always excellent. A+

5

Solid place, friendly staff. Will go back.

5

They got me in fast and were very communicative. Professional, courteous and efficient. Thank you!

5

Wonderful shop! Honest, reliable and quick!