Seattle Auto Repair

I think its worth mentioning that the penultimate time I took a car to a mechanic (just an oil change!), the people there were telling me that the axle was leaking steering fluid, and that if I didn't spend thousands of dollars swapping out the whole axle I could be driving down the road and the steering would lock and I could DIE. The whole damn shop of 4 or 5 guys was telling me this, telling me to not even drive it home.I didn't have the money, and I needed to drive a long distance a few days later. I took my basic knowledge of what they said and figured that if I checked the steering fluid regularly, like every 50 miles of driving, and top it off if there's a drop, then I wouldn't die. I never had to top it off. The steering fluid wasn't leaking. They were lying out of their asses. The very last time I took a car to a mechanic, again for an oil change, at a different mechanic, I asked the guy for signs of leakage on the front axle. He shrugged, said he saw nothing. This experience was a major part of my decision to sell my car and live without one for close to 5 years. I just didn't want to deal with mechanics anymore. I had some trepidation coming into Moss Alley Motors, but my experience couldn't have been any different than what I experienced all those years ago. Donovan was super clear about everything that he and his team were doing. He didn't try to up-sell me to replace more parts than he believed we had to. Super professional, great mechanic. As long as I am driving my current import vehicle, I know it will be going to Moss Alley, mechanics I can trust!It's also worth noting that the first shop I mentioned, the dishonest one, is no longer in business.

I appreciate that they got me in quickly without a previously scheduled appointment. They service all of our cars. Sometimes I believe they are a little pricey but that is to be expected for the location. Very convenient for me.

I love to deal with the people that work at Moss Alley. They always explain my options and always give a fair price. I highly recommend them.

Good work, prompt service, friendly staff.

Had entire top end rebuilt on 95 Subaru - service was timely, car is running great, and Moss held to their estimate. All good.

Excellent, timely service as always, with clear communication, helpful options, and thorough work.

You guys excelled again. You got my car back to me a full day earlier than expected, especially since it was squeezed in without an appointment. Thanks for the new starter. You really did not have to push the job through so quickly, as I expected to be without it another full day. Thank you to my trusted Moss Alley Motors for your great service.

GREAT SERVICE AS ALWAYS!

We were quoted a price of $667 for work which we ended up doing at another repair shop for $450. They were unhelpful and unprofessional as well.

Friendly, courteous staff. I am thoroughly satisfied with the way they diagnosed and fixed the transmission sensor problem on my Honda CRV.