I had been taking my little 2007 Subaru Impreza to a private mechanic for years, but suddenly had a pretty unusual thing happen to my care and I needed some help real quick! My co-worker, who also has a history with Subarus, suggested Moss Alley. Within 12 hours they were able to get my car in, figure out what was wrong ($100 for diagnostics), and set me up with a cost-effective solution to replace the loose spark-plug wires that was ailing my car. Within 24 hours, I was set! They even ordered me a fresh key from the dealership (the teeth in mine were all worn down) and I got it within another 24 hours! Very pleased with the customer service, the quality of the repair, and the easy rapport I felt with the 4 different employees I spoke to and worked with. Definitely will be doing back for anything and everything I need help with in regards to my Subaru!!