When I called Moss Alley to ask about a serious warning light that had just come on, they answered on the first ring, gave good advice about whether to drive the car, got me into the shop that afternoon and by the next AM had some diagnostic information from the car computer, and some recommendations on how to proceed slowly and least expensively. By the next afternoon I was on the road again. They do a great job at Moss Alley, and the atmosphere is always fun. Its nice to both trust and enjoy your mechanics.